Privacy policy

Last updated: February 12, 2026

The PLNR Co AS (“The PLNR”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal data with care and transparency.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.theplnr.com (the “Site”) or interact with our services (collectively, the “Services”).

By using our Services, you acknowledge this Privacy Policy. If you do not agree, please do not use the Services.

1. Personal information we collect

We collect information you provide directly and information collected automatically when you use the Site.

Information you provide may include:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (if provided)

  • Account details (if you create an account)

  • Order information

  • Any messages, reviews, or content you share with us

Payments: Payments are processed securely through Shopify and payment providers. We do not store full card details.

Information collected automatically may include:

  • IP address and general location (derived from IP)

  • Device type, browser type, operating system, time zone

  • Usage data (pages viewed, time on site, referring page)

  • Cookies and similar technologies (see Section 8)

 

2. How we use your information

We use personal information to:

  • Process orders, payments, and delivery

  • Provide customer support and respond to inquiries

  • Communicate with you about purchases, shipping, and service updates

  • Send marketing communications where you have opted in (you can unsubscribe at any time)

  • Improve our Site, products, and customer experience

  • Detect, prevent, and investigate fraud or security issues

  • Comply with legal, tax, and accounting requirements

 

3. How we share your information

We do not sell your personal information.

We may share personal information with:

  • Service providers who help us operate the Services (for example: Shopify, payment processors, shipping carriers, email platforms, website hosting, analytics, and advertising tools such as Google Analytics and Meta Pixel)

  • Authorities or advisors where required by law or to protect our rights, customers, or business

  • A successor entity if our business is involved in a merger, acquisition, or sale of assets

Service providers may access personal information only as needed to perform services for us and are required to protect it.

 

4. International transfers

We are based in Norway and may use service providers who process data in other countries (including Canada and the United States). Where personal information is transferred internationally, we take steps designed to ensure it is protected in line with applicable data protection laws, including the GDPR.

 

5. Data retention

We keep personal information only for as long as necessary to:

  • Provide the Services and fulfill orders

  • Meet legal, tax, and accounting obligations

  • Resolve disputes and enforce agreements

When personal information is no longer needed, it is deleted, anonymized, or securely stored in accordance with applicable requirements.

 

6. Your rights

Depending on where you live (including the EEA, UK, and certain U.S. states), you may have rights such as:

  • Access to the personal information we hold about you

  • Correction of inaccurate information

  • Deletion of information (where applicable)

  • Objection to, or restriction of, certain processing

  • Withdrawal of consent (including for marketing)

  • Data portability

  • The right to lodge a complaint with your local data protection authority

To exercise your rights, contact us at hello@theplnr.com

 

7. Marketing communications

If you opt in, we may send updates about products, launches, and offers. You can unsubscribe at any time using the link in our emails or by contacting hello@theplnr.com

 

8. Cookies and tracking

We use cookies, pixels, and similar technologies to:

  • Keep the Site functioning and remember preferences

  • Understand how the Site is used and improve performance

  • Measure marketing effectiveness and run relevant advertising (where applicable)

You can control cookies through your browser settings. If you disable cookies, parts of the Site may not function as intended.

 

9. Children

The Services are not directed to anyone under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact hello@theplnr.com

 

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no online service can guarantee absolute security.

 

11. Third-party sites

Our Site may link to third-party websites. We are not responsible for their content or privacy practices. Their policies apply when you leave our Site.

 

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above indicates when it was most recently revised. Where required by law, we will provide additional notice of significant changes.

 

13. Contact us

For questions about this Privacy Policy or how we handle personal information, contact:

The PLNR Co AS
Postbox 2422 Solli
0201 Oslo, Norway
Email: hello@theplnr.com